So, your Firm has decided to upgrade…again…or has already upgraded…..again. The cycle of upgrades is never ending. Just when you think you’ve got the system down pat, it changes. Fortunately or not, depending your viewpoint, change is a way of life. I recently attended an in house training session on Change Management where the speaker referred to stages of change with the stages of grief. I got a good giggle, because it’s soooo true!
